Privacy Policy

Your privacy is important to us.

Awaken Holistic Therapies Pty Ltd (Awaken Therapy) believes that the responsible use of personal information collected on its website is critical to its business objectives and reputation. As part of our commitment to privacy, we have adopted this Online Privacy Statement.

Information Collected

When you visit our website, our Internet Service Provider makes a record of your visit and logs the following information for statistical purposes;

• your server address
• your top level domain name (for example .com, .gov, .au, .uk etc.)
• the date and time of your visit to the site
• the pages you accessed and documents downloaded
• the previous site you have visited

We use tools like Google Analytics to automatically collect information about how you use the website. For example, your geographic location, how you found the website and the pages you view. These tools use your IP address and a cookie ID to process data into reports that we can use to improve our products, website and marketing.

If you log in to our website or have subscribed to receive our emails, we also send a user ID to these tools. This allows us to understand if you are using multiple devices and allows us to further improve how we deliver and market our products.

Access to Information Collected

We collect personal information that is volunteered on our website. For example, when you purchase a product or service or submit a form with your name and email address. We ask for the minimum amount of information needed in order to service your request.

Awaken Therapy will not make any attempt to identify users or their browsing activities. However, in the unlikely event of an investigation, a law enforcement agency, or other government agency, may exercise its legal authority to inspect our Internet Service Provider’s logs.

Use of Information Collected

We will only record your email address if you send us a message. Your email address will only be used for the purposes for which you have provided it and it will not be added to a mailing list or used for any other purpose without your consent.

Personal information provided by you will be retained only for as long as necessary to fulfill the purposes for which the information was collected or as required by law.

Awaken Therapy recognises its responsibility for protecting the privacy of your personal information. If you have a question, need your details updated or would like your personal data removed, then please email us and we would be happy to assist you.